This way, when a customer contacts support, your agents don’t need to dig for context. Zendesk by Zendesk View Details. $5.00/month/user.

Starting Price: $50.00/month. Best For: B2C companies, eCommerce companies, or companies that are support intensive. Visit Website .

What is Desk.com?

Gorgias vs Zendesk; Gorgias vs Zendesk. TAKE ACTIONS FROM YOUR HELPDESK . Gorgias vs Zendesk in our news: 2020 - Zendesk’s latest tools designed to give fuller view of the customer Two years ago Zendesk, which is widely known for its help desk software, made the move to CRM when it acquired Base. Remove. Edit gift cards, award points from support conversations, and respond to customers faster. Best For: B2C companies, eCommerce companies, or companies that are support intensive. Gorgias pulls customer data from any app you're using: Shopify, Shipstation, Recharge, etc. The all-in-one system for delivering awesomely responsive customer support.Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk …

Get the full customer picture. As soon as we started using Zendesk, our clients' experience for both opening and tracking incidents improved a lot. We only have Roles for Admins and Agents. In Zendesk, Admins, Agents and End-users (Customers) are all Users separated by their Role (admin, agent, end-user). "Centralizes our customer support" is the primary reason why developers choose Zendesk. $55.00/month.

Remove. View Details. TOPdesk by TOPdesk View Details. Compare Gorgias vs Zendesk head-to-head across pricing, user satisfaction, and features, using data from actual users. Having several possible attention channels such as the possibility of prioritizing incidents according to the criticality of the problem, improved our SLA provided, so also customer satisfaction. Starting Price: $50.00/month. Zendesk, FreshDesk, Intercom, Reamaze, and Tidio are the most popular alternatives and competitors to Gorgias. Remove All Products Add Product Share. Gorgias vs TOPdesk.

Gorgias by Gorgias Remove. Zendesk Users vs Gorgias Users & Customers. Remove All Products Add Product Share. Desk.com vs Gorgias: What are the differences? … Basically everybody is a User in Zendesk. Gorgias by Gorgias Remove. Desk.com vs Gorgias Gorgias vs Help Scout Gorgias vs SupportBee FreshDesk vs Gorgias Gorgias vs Zendesk Tools & Services Compare Tools Search Browse Tool Alternatives Browse Tool Categories Submit A Tool Job Search Stories & Blog A little later that year, it announced the Sunshine platform, which customers could use to build applications on top of the Zendesk platform. In Gorgias however, we have Users (Agents, Admins, etc..) and Customers (facebook/chat contacts, shopify customers, etc..).